Fix the chaos before it costs you your best people & your reputation.
Proven healthcare operations & strategy consulting for practice owners and department leaders who want results that last.
YOU ARE GREAT WITH PATIENT CARE - NOT SO GREAT WITH KEEPING YOUR STAFF FROM QUITTING EVERY QUARTER or dealing with the changes in US healthcare & insurance.
NOW IS NOT THE TIME TO BE UNDERSTAFFED BECAUSE YOUR CLIENTS ARE STILL COMING IN AND NEED YOUR SERVICES NOW MORE THAN EVER.
AND IF YOU DON'T HIRE THE RIGHT PEOPLE NOW OR RETAIN THE EXCELLENT STAFF YOU ALREADY HAVE THEN YOUR PATIENT CARE SERVICES WILL SUFFER AND SO WILL YOUR REPUTATION.
YOU DON'T NEED ANOTHER JOB POSTING OR STAFF MEETING.
YOU NEED A CLEAN STRATEGY.
HERE ARE SOME OF THE THINGS I FOCUS ON IMPROVING AS YOUR HEALTHCARE OPERATIONS STRATEGIST & CONSULTANT:
Staff burnout and turnover
Poor internal communication
Inefficient workflows
Declining patient | client satisfaction
Weak client retention or online reputation
I lead healthcare professionals in streamlining their operations, strengthening culture, and building long-term trust — without the corporate nonsense. It's explicit content.
Lemme tell you how I Transform your practice in one conversation.
During your 60-minute strategy consultation, I will:
Audit your current operations: This allows us to determine what is costing you your employees, patients & time.
Identify what's destroying your efficiency & morale : To reduce turnover rates.
Outline your 90-day improvement plan: I will show you exactly what you can start implementing immediately
Complete the form below to claim your offer & schedule your operations strategy consultation.
THis is why you need me:
It's story time!! Healthcare operations has always been my strength - an effortless expertise. It started with my dream to become an OB | GYN. On my journey to become a doctor, I did all the premed requirements.
I volunteered in the ER, worked as a receptionist at an urgent care and was even a chiropractic office manager a few times. By the time I finished my second year of medical school; I knew for sure that I was in the wrong place!
How many times did the healthcare [system] personally let me down as I struggled with my own autoimmune conditions? How many jobs & clinic shifts did I have to endure before I admitted how deeply flawed the healthcare system was; not just for the patients but also for the providers & staff?
Too many to count before I realized my dream of becoming a doctor was not my true calling; it was just a way to open my eyes & follow my heart.
Now I am not a numbers person so right now I just have the cause-and-effect results as to why you need me to improve your operations.
My presence & authority precede me.
As soon as you see me; I command order, empathy & respect. I have many examples of this, especially in my previous jobs. & you can bet your xss I spoke my mind to my superiors when I noticed changes that needed to be made.
When my advice was taken, there were noticeable, long term improvements. & I would rather not mention what happened to the ones that refused my advice....
But my first & favorite example of my expertise is from 10 years ago when I was working as a medical receptionist at an urgent care.
There were 3 clinics when I started and I eventually ended up working at all of them due to constant staffing issues. I was training a new receptionist every week because no one wanted to work there.
It was strange because I couldn't understand why so many of my coworkers left so quickly & why it was my responsibility to carry the extra weight as a new employee myself. I even did billing work and that was my final straw, ugh!
I started investigating & noticing the trends. The CEO & owner of that company approached me because he had heard my concerns & that I even had recommendations. So I compiled my recommendations & even mentioned what would happen if things didn't change soon.
Not long after, I left to continue my path to medical school. & since then, I have noticed this particular CEO taking my advice over the last 10 years & has since partnered with one of the biggest hospitals in Florida & now has 20 more offices open!
And that is just the start! I have also converted an entire chiropractic office from insurance-based to cash-only while retaining 90% of their clients; brought in multiple 6-figures into another practice by focusing on patient retention; & now I can also guide you!
Your staff is burnt out and you're still focusing on the bottom line instead of dealing with the real reason your practice is bleeding money: messy operations. It leaves your staff vulnerable, confused & in turn creates a poor experience for your patients | clients.
I see the flaws that keep practices stagnant with low revenue, high turnover and even lower patient outcomes. When you work with me, you will know exactly where improvement in your operations is needed; exactly how & when to implement it.
My name is Richele Harrison and I am the doctor of doctors in your practice, ready to guide and support you, your staff and your goals. Let's get to work & I will see you on the other side...
Peace & Wealth,
Frequently Asked Questions
What services do you offer as a healthcare operations specialist?
I offer one-on-one consulting, group travel retreat workshops, online resources via our Explicit Content group, & comprehensive operations programs [Emergency COO Services] to support you & your healthcare practice goals & vision.
How do I get started with your Emergency COO Services?
You can bundle all of our services by scheduling your Emergency COO Services here. This includes your strategy consult; 30-days of implementing the strategy plan by me; and free access to my Explicit Content group for you & two staff members!
What can I expect during my strategy consult?
During your operations strategy consultation, we will discuss what your concerns are and what changes you would like to see in your practice. I will then offer insight on any shortcomings in your operations systems & share actionable steps on how to improve. You are again offered the opportunity to have me implement the suggested improvement plan over the course of 30 days.
Are your strategy sessions available online?
Yes, we offer both in-person and online coaching sessions to accommodate your schedule and preferences. If you prefer to meet at your offices and your practice is outside of the general Northwest Florida area, then a travel fee will be applied to your account.
What is the travel fee for my consult session outside of the Northwest Florida area?
If your office is outside of the Northwest Florida area and you wish for me to audit your practice in-person; then a flat rate of $1,000 will be applied to your account. This will be sent via invoice upon request.
How often will we meet for Emergency COO sessions?
The frequency of sessions depends on your practice's needs and goals. Typically, clients meet with me 2-3x per week to streamline strategy implementation & to create the best outcomes.
Bundle & Save
Get access to all of my services & save over 40% when you purchase my Emergency COO Service.
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Hours
Tues. – Fri. 10:00am – 7:00pm
Sat. - Mon. – Unavailable.
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